Due to the hygienic nature of our oral-care products, we do not accept change-of-mind returns or offer refunds for non-defective products.
If your product is defective, contact LUMA on WhatsApp at +961 79 115 441 with your order number and a description or photos of the defect. Refunds are available only for confirmed defective products.
This policy does not limit rights that apply under applicable consumer law.